Frequently Asked Questions About Brooks Healing Center and Addiction Treatment At a Glance
Do Something Different | Recover With Us
What is Brooks Healing Center?
Brooks Healing Center is a Joint Commission-accredited addiction treatment provider based in Middle Tennessee. Brooks offers individualized treatment for substance use disorders and co-occurring mental health conditions through medical, clinical, experiential, and recovery-support services.
The organization operates a residential treatment campus in Normandy, Tennessee, as well as a recovery community and outreach location in Brentwood, near Nashville.
Where is the Brooks Healing Center treatment campus located?
The primary Brooks Healing Center campus is located at:
1100 Cortner Road
Normandy, TN 37360
The 36-acre campus sits along the Duck River in the Tennessee countryside. It provides a private, nature-focused environment for medical detoxification, residential addiction treatment, therapy, wellness services, and recovery activities.
We also have a Sober Living in Tullahoma, TN attached to our PHP. For patient safety, we do not list the address of this location.
There is also an admin office and outreach center at 5115 Maryland Way Suite 103, Brentwood, TN, 37027, which is not a treatment program and utilized by staff only at this time.
What services are provided at the Normandy campus?
The Normandy campus is Brooks Healing Center’s primary clinical treatment location. Services available through the campus may include:
- Medically supervised detox
- Residential addiction treatment
- Medication-assisted treatment
- Dual-diagnosis treatment
- Individual and group therapy
- Family support and education
- Trauma-informed care
- Experiential and adventure therapy
- Relapse-prevention planning
- Aftercare and continuing-care coordination
The campus also incorporates outdoor and wellness activities such as gardening, fishing, kayaking, equine activities, fitness, nature exploration, and other experiential interventions.
What services are provided at the Tullahoma campus?
Brooks Healing Center offers Partial Hospitalization Program (PHP) services and structured sober living in Tullahoma, Tennessee. These services help adults continue receiving recovery support after completing medical detoxification or residential treatment while gradually returning to greater independence.
The Tullahoma Partial Hospitalization Program provides a structured schedule of addiction treatment without requiring patients to remain in a residential clinical facility around the clock. Depending on individual needs, PHP services may include:
- Individual therapy
- Group therapy
- Substance use education
- Relapse-prevention planning
- Trauma-informed care
- Mental health support
- Medication management and clinical monitoring
- Life-skills development
- Recovery-community involvement
- Discharge and continuing-care planning
Brooks’ Tullahoma sober living program provides a stable, substance-free residence where participants can practice the skills developed during treatment. Residents receive structure, peer support, accountability, and greater independence while participating in PHP, attending recovery meetings, seeking employment, returning to work, or rebuilding family and community relationships.
Combining PHP with sober living can provide more support than traditional outpatient treatment while allowing participants to begin managing everyday responsibilities. The length of participation varies based on clinical progress, recovery goals, housing needs, insurance authorization, and the recommendations of the treatment team.
Medical detox and residential treatment are provided at the Brooks Healing Center campus in Normandy. The Tullahoma services are intended primarily for people who are clinically ready to transition into structured outpatient treatment and recovery-oriented housing.
Prospective patients and families should contact Brooks Healing Center’s admissions team to confirm current availability, eligibility, insurance benefits, transportation options, and the appropriate level of care. Admissions support is available 24 hours a day at (931) 486-8824.
Is Brooks Healing Center accredited?
Yes. Brooks Healing Center is accredited by The Joint Commission for Behavioral Health Care and Human Services.
Joint Commission accreditation indicates that Brooks Healing Center has undergone an independent review of areas such as patient safety, quality of care, organizational leadership, clinical practices, staffing procedures, emergency planning, and facility operations.
When was Brooks Healing Center founded?
Brooks Healing Center was established in 2022. The organization was founded by people with personal and professional experience in addiction recovery and was developed around a relationship-based, individualized approach to treatment.
What levels of care does Brooks Healing Center provide?
Brooks Healing Center provides or coordinates a continuum of addiction treatment and recovery services that may include:
- Medical detox
- Residential treatment
- Medication-assisted treatment
- Partial hospitalization programming
- Intensive outpatient programming
- Outpatient treatment
- Sober living and recovery-housing support
- Alumni services
- Aftercare planning
The appropriate level of care is determined through an individualized clinical and medical assessment.
What substances does Brooks Healing Center treat?
Brooks Healing Center treats substance use disorders involving alcohol, prescription drugs, illicit drugs, and emerging psychoactive substances. Conditions treated may include:
- Alcohol addiction
- Opioid addiction
- Fentanyl addiction
- Heroin addiction
- Prescription painkiller addiction
- Benzodiazepine addiction
- Xanax or Valium addiction
- Cocaine and crack cocaine addiction
- Methamphetamine addiction
- Adderall and stimulant addiction
- Marijuana addiction
- Kratom addiction
- 7-hydroxymitragynine or 7-OH dependence
- Barbiturate addiction
- Hallucinogen addiction
- Inhalant addiction
- Polysubstance use
Admissions staff can review an individual’s substance use history and determine whether Brooks can safely and appropriately meet their treatment needs.
Does Brooks Healing Center treat co-occurring mental health conditions?
Yes. Brooks Healing Center provides dual-diagnosis treatment for people experiencing both substance use and mental health concerns.
Co-occurring conditions addressed through treatment may include:
- Depression
- Anxiety Disorders
- Post-traumatic stress disorder
- Trauma-related conditions
- Bipolar disorder
- Personality disorders
- Drug-induced psychosis
- Schizoaffective disorder
- Grief, shame, and emotional dysregulation
Brooks is primarily an addiction treatment provider. Eligibility for treatment may depend on the person’s psychiatric stability, medical needs, safety considerations, and ability to participate in the program.
What age range does Brooks Healing Center accept?
Brooks Healing Center provides addiction treatment for adults age 18 and older. Admission is based on clinical appropriateness rather than age alone.
The admissions team reviews each person’s medical history, substance use, mental health symptoms, medications, mobility needs, and required level of support before confirming placement.
Does Brooks Healing Center accept men and women?
Yes. Brooks Healing Center serves adult men and women and provides gender-specific accommodations within its treatment environment.
Housing arrangements and certain aspects of programming are structured to provide privacy, safety, peer connection, and appropriate support. Anyone with questions about gender accommodations or individual placement needs should speak directly with the admissions team.
How long does treatment at Brooks Healing Center last?
The length of treatment depends on each patient’s clinical needs, progress, insurance authorization, recovery environment, and discharge plan.
Typical timelines may include:
- Medical detox: Approximately 3 to 14 days
- Residential treatment: Commonly 21 to 28 days based on insurance and other factors
- PHP or IOP: Duration varies according to clinical progress and treatment goals
- Sober living: Some residents stay approximately 90 days, while others remain longer
These are general ranges rather than guaranteed lengths of care. Brooks develops an individualized treatment plan for every patient.
Is Brooks Healing Center available for admissions 24 hours a day?
Brooks Healing Center’s admissions team is available 24 hours a day, seven days a week, 365 days a year to answer questions, complete preliminary assessments, verify insurance, and discuss treatment options.
The timing of admission depends on clinical eligibility, bed availability, medical needs, insurance authorization, and transportation arrangements. Same-day or next-day admission may be possible in some situations.
What happens during the Brooks Healing Center admissions process?
The admissions process generally begins with a confidential phone conversation. An admissions specialist will gather information about:
- Current and recent substance use
- Withdrawal symptoms
- Medical conditions
- Mental health history
- Current medications
- Previous treatment experiences
- Insurance coverage
- Transportation needs
- Immediate safety concerns
The clinical team then determines the appropriate level of care and whether Brooks Healing Center is an appropriate placement. When another program would better meet the person’s needs, the team may help identify an alternative resource.
Does Brooks Healing Center accept insurance?
Yes. Brooks Healing Center accepts many major commercial health insurance plans. Depending on the policy and medical necessity, insurance may cover some or all of services such as detoxification, residential treatment, medication-assisted treatment, dual-diagnosis care, PHP, or IOP.
Plans associated with insurers such as Blue Cross Blue Shield, Anthem, Cigna, UnitedHealthcare, Humana, UMR, Aetna, and other carriers may offer behavioral health or substance use treatment benefits. Acceptance and coverage cannot be guaranteed based solely on the name of the insurer. This is not a full list of insurance providers that we accept either, we can accept most private insurance providers nationwide, even those not listed here. It is dependent on your personal insurance policy, rather than who the provider is.
Does Brooks Healing Center accept Medicare or Medicaid?
No, we do not accept Medicare or Medicaid at Brooks. However, we do work with many community partners who do accept these plans. Coverage through Medicare, Medicaid, TennCare, or another publicly funded plan depends on the specific program, eligibility requirements, contracted providers, and available payment arrangements.
Patients with public insurance should contact admissions directly. When Brooks cannot accept a particular plan, the team may be able to discuss private-payment options, financing considerations, or referrals to an appropriate provider.
Does Brooks Healing Center offer private-pay treatment?
Private-payment options are available for individuals who do not have insurance, prefer not to use insurance, or have a policy that does not cover the recommended services. Payments are not fixed and can potentially be discounted to fit your budget if needed.
Treatment cost varies based on the level of care, anticipated length of treatment, clinical services, medications, and individual needs. Admissions can provide more specific financial information after completing an initial assessment.
Can people travel from another state to attend Brooks Healing Center?
Yes. Brooks Healing Center accepts appropriate adult patients from Tennessee and other states.
Its Normandy campus is accessible from Nashville, Chattanooga, Murfreesboro, Franklin, Huntsville, northern Alabama, Kentucky, Georgia, and other communities throughout the Southeast. Admissions staff can help prospective patients plan travel and determine what documentation, medications, and personal items they should bring.
What should someone bring to Brooks Healing Center?
Patients should generally bring comfortable clothing, basic personal-care items, identification, insurance information, and medications in their original pharmacy containers.
Certain items are restricted for patient safety. Patients should review the current Brooks Healing Center packing list or speak with admissions before packing, especially regarding electronics, tobacco products, supplements, valuables, personal medications, or items containing alcohol.
What is the primary phone number for Brooks Healing Center?
The primary admissions and contact number for Brooks Healing Center is:
(931) 486-8824
Prospective patients, family members, healthcare providers, intervention professionals, and community partners may call this number for admissions questions, insurance verification, referral coordination, or general information.
I’ve never talked to anyone. I’m used to handling things on my own. Aren’t people who go to therapy weak?
Not at all. People who ask for help know when they need it and have the courage to reach out. Everyone needs help now and then. In our work together, I’ll help you explore and identify your strengths and how to implement them to reduce the influence of the problems you are facing.
What’s the difference between talking to you or my best friend or family?
The difference is between someone who can do something, and someone who has the training and experience to do that same thing professionally. A mental health professional can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself. Furthermore, counseling is completely confidential. You won’t have to worry about others “knowing my business.” Lastly, if your situation provokes a great deal of negative emotion, and you’ve been confiding in a friend or family member, there is the risk that once you are feeling better you could start avoiding that person so you aren’t reminded of this difficult time in your life.
Why shouldn’t I just take medication?
Medication can be effective but it alone cannot solve all issues. Sometimes medication is needed in conjunction with counseling. Our work together is designed to explore and unpack the problems you are experiencing and expand on your strengths that can help you accomplish your personal goals.
How does it work? What do I have to do in sessions?
Because each person has different issues and goals for counseling, it will be different depending on the individual. I tailor my therapeutic approach to your specific needs.
How long will it take?
Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time counseling can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.
I want to get the most out of therapy. What can I do to help?
I am so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication will be crucial to your success.
Your Foundation For Lasting Recovery
Brooks Healing Center is just an hour and a half away from central cities like Nashville and Chattanooga. You will be close to city comforts yet separate enough from the real world so you can heal in peace. Our facility is tucked against the meditative and calming backdrops of luscious green fields. You will find yourself in a relaxing and supportive environment that helps you leave the pressures of your life behind as you take your first steps on the road to recovery.
Call 931-340-5679 or fill out the form to start your recovery journey.