Brooks Healing Center provides adults and families from Memphis and communities throughout Shelby County with access to a connected addiction-treatment continuum at our Normandy, Tennessee campus. Medical detox, residential treatment, and clinical Partial Hospitalization Program services are operated in Normandy. Eligible patients may also use Brooks’ PHP housing and sober living in Tullahoma as they move from intensive treatment toward greater independence.
Memphis offers numerous healthcare and recovery resources, but having more services nearby does not necessarily mean that the right level of care will be available through one connected program. For someone who has repeatedly returned to substance use while remaining in the same home, neighborhood, social network, or daily routine, traveling across Tennessee may create the separation and structure needed to engage more fully in treatment.
Distance alone does not create recovery. The decision to leave Memphis should be based on clinical appropriateness, safety, insurance, family needs, and whether Brooks can provide the level of care the person currently requires.
Call Admissions 24/7: (931) 486-8824
A Memphis resident may have already tried counseling, attended meetings, completed a short stabilization stay, or made repeated attempts to stop at home. Those efforts may be sincere and still fall short when the person returns each day to immediate access to substances, active use in the home, unstable relationships, untreated mental-health symptoms, or responsibilities that leave little room to focus on recovery.
Brooks offers an opportunity to temporarily step away from those conditions. A patient who requires medical stabilization can begin with detox in Normandy, continue into residential treatment at the same campus, and step down into clinical PHP without rebuilding the treatment plan with an unrelated program. PHP housing and sober living in Tullahoma can provide additional structure when returning directly to Memphis is not yet the strongest option.
Brooks serves adults from Downtown Memphis, Midtown, East Memphis, Whitehaven, Frayser, Raleigh, Hickory Hill, Cordova, and communities throughout Shelby County, including Bartlett, Germantown, Collierville, Arlington, Lakeland, and Millington.
We provide a safe, comfortable detox environment where you can regain your baseline health while a team of medically trained professionals takes care of you.
With residential recovery, you can submerge yourself in a structured, supervised, and supportive environment to heal your mind and body.
With partial hospitalization, you can receive structured daytime treatment, therapy, and clinical support while building independence and applying recovery skills outside of treatment hours.
With sober living, you can continue building stability in a structured, substance-free home with peer accountability, daily routines, and support as you transition toward greater independence.
Stopping alcohol, benzodiazepines, opioids, or combinations of substances can require medical support. Alcohol withdrawal may become medically dangerous, and the intensity of any withdrawal process depends on the substances involved, amount and frequency of use, previous withdrawal, physical health, current medications, and co-occurring psychiatric symptoms.
Brooks provides medical detox at the Normandy campus. Patients receive monitoring and support while their bodies begin to stabilize. Detox is not treated as the entire solution to addiction. Treatment planning begins during this stage so the patient is not expected to arrange the next step alone while still physically and emotionally vulnerable.
When residential treatment is clinically appropriate, the patient may continue at the same Normandy campus rather than returning to Memphis immediately after detox.
Residential treatment provides a substance-free place to live while participating in a consistent schedule of clinical care, recovery education, wellness activities, and community support.
Treatment may include individual therapy, group therapy, cognitive behavioral approaches, trauma-informed care, experiential services, family education, medication management, relapse-prevention planning, life-skills development, and medication-assisted treatment when clinically appropriate. Effective addiction treatment frequently needs to address multiple areas of a person’s life rather than focusing only on stopping substance use.
For someone from Memphis, residential care may also provide temporary separation from:
The Normandy countryside can support focus, but the setting is not a substitute for treatment. The value comes from clinical structure, a recovery community, daily accountability, and a discharge plan built around the life the patient will eventually return to in Memphis.
Brooks’ clinical Partial Hospitalization Program is operated at the Normandy campus. PHP is an intensive daytime level of care for adults who are medically stable and no longer require round-the-clock residential supervision but still need substantial therapeutic structure.
Some patients enter PHP after completing residential treatment. Others may begin with PHP when an assessment determines that they do not need detoxification or 24-hour residential care.
Eligible PHP participants may use Brooks’ recovery-oriented housing in Tullahoma outside clinical hours. The distinction is important: clinical PHP is provided in Normandy, while PHP housing is located in Tullahoma.
Brooks also operates sober living in Tullahoma for people prepared to manage more independence, employment, community meetings, household responsibilities, medications, and preparation for permanent housing.
Brooks does not directly operate an Intensive Outpatient Program. Any continuing-care decisions involving services outside Brooks are discussed privately with the patient.
Two people using the same substance may require entirely different levels of care. One person may face dangerous withdrawal. Another may be medically stable but repeatedly return to use because of trauma, depression, an unsafe home, or immediate access to substances. Someone else may have completed treatment before but returned to Memphis without enough structure or a specific follow-up plan.
Brooks evaluates the broader situation, including:
Addiction is treatable, but treatment needs to reflect the person’s clinical condition and circumstances rather than forcing everyone through an identical path.
The purpose of treatment outside Memphis is not to keep someone separated from real life indefinitely. It is to help the person return with greater stability, practiced recovery skills, appropriate medications, stronger boundaries, and a specific plan for responding when stress or cravings intensify.
A Memphis return plan may need to address work schedules, childcare, transportation, family relationships, housing, probation or court obligations, medical appointments, medications, mutual-support meetings, peer services, and continued exposure to people or places connected with substance use.
Family members may participate when the patient consents and when involvement supports the treatment plan. Helpful family involvement focuses on communication, boundaries, warning signs, emergency response, and realistic support—not making relatives responsible for controlling another adult’s recovery.
The public resources below can support safety and ongoing recovery. They are not substitutes for individualized discharge planning and are not outside treatment referrals.
Public-health, mutual-support, peer, and community resources can help people strengthen safety and recovery after treatment. Hours, schedules, eligibility, and availability may change, so confirm details directly before traveling.
Substance Use and Co-Occurring Conditions We Treat
Brooks Healing Center treats adults experiencing problems involving alcohol, fentanyl, heroin, prescription opioids, benzodiazepines, cocaine, crack cocaine, methamphetamine, prescription stimulants, kratom, 7-OH products, marijuana, and polysubstance use.
Medication-assisted treatment may be incorporated for eligible patients with opioid or alcohol use disorders when clinically appropriate. Medication is one part of a broader plan that may also include therapy, medical care, recovery education, relapse-prevention work, peer connection, and continuing support.
Care may also address co-occurring depression, anxiety disorders, trauma-related symptoms, PTSD, bipolar symptoms, grief, shame, sleep disruption, and emotional dysregulation when those needs can be safely managed within Brooks’ addiction-treatment setting.
Brooks is not the appropriate setting for every medical or psychiatric presentation. Admissions will review the current circumstances and will be direct when emergency stabilization, acute psychiatric care, or another type of specialty care is required first.
A Memphis return plan may need to address work schedules, childcare, transportation, family relationships, housing, probation or court obligations, medical appointments, medications, mutual-support meetings, peer services, and continued exposure to people or places connected with substance use.
Family members may participate when the patient consents and when involvement supports the treatment plan. Helpful family involvement focuses on communication, boundaries, warning signs, emergency response, and realistic support—not making relatives responsible for controlling another adult’s recovery.
The public resources below can support safety and ongoing recovery. They are not substitutes for individualized discharge planning and are not outside treatment referrals.
Regional One Health — Regional Medical Center
877 Jefferson Avenue, Memphis, TN 38103
Main number: 901-545-7100
Regional Medical Center is an acute-care hospital and home to the Elvis Presley Trauma Center. For an immediate emergency, call 911 rather than relying on the hospital’s general number.
Tennessee 988 Suicide & Crisis Lifeline
Call or text 988; Tennessee callers may press 0 to reach a Tennessee crisis counselor. The Lifeline supports people experiencing suicidal thoughts, mental-health distress, substance-use crises, or other emotional emergencies.
Memphis Crisis Center
24-hour crisis line: 901-274-7477 (901-CRISIS-7)
The Memphis Crisis Center provides confidential telephone support for suicidal thoughts, depression, substance-use concerns, grief, family conflict, domestic violence, loneliness, trauma, and other personal crises. It does not replace 911 during immediate danger.
Shelby County Health Department Overdose Prevention
Department headquarters: 814 Jefferson Avenue, Memphis, TN 38105
Main phone: 901-222-9000
Free harm-reduction kit pickup locations currently published by the department include:
Confirm availability, hours, and pickup procedures before visiting. Always call 911 after administering naloxone during a suspected opioid overdose.
Tennessee Regional Overdose Prevention Specialists
Regional Overdose Prevention Specialists provide free opioid-overdose education, naloxone training, and naloxone distribution. Use the state ROPS directory to find the current contact serving Shelby County.
TMHCA Peer Center
1407 Union Avenue, Suite 810, Memphis, TN
Phone: 901-522-2090
The Peer Center offers peer support, social activities, education, independent-living skill development, and support groups for eligible adults with past or present experience receiving mental-health services. Call before visiting to confirm eligibility, scheduling, and available activities.
Tennessee Peer Recovery Call Center
Phone: 865-584-9125. Calls are answered by peers with firsthand experience of mental-health or substance-use recovery. This is a peer-support line, not an emergency service; call 911 or 988 during an immediate crisis.
NAMI Greater Memphis
Phone: 901-213-6107. NAMI Greater Memphis serves Shelby County with mental-health education, peer programming, and family-support resources. Confirm current groups and meeting formats directly.
Shelby Farms Park
6903 Great View Drive North, Memphis, TN 38134
Phone: 901-222-7275
The park offers green space, trails, lakes, recreation areas, and community programming. Individual facilities and activities may have separate hours.
Benjamin L. Hooks Central Library
3030 Poplar Avenue, Memphis, TN 38111
Phone: 901-415-2700
The central library offers books, computers, educational programs, employment resources, meeting space, and a quiet setting for developing a consistent weekly routine.
Big River Crossing
Memphis entrance near 563 South Front Street, Memphis, TN 38103. The public pedestrian and bicycle crossing connects Memphis and West Memphis. Check current weather, closure, and safety information before traveling.
Call 911 immediately. Administer naloxone when an opioid overdose is suspected and naloxone is available. Try to keep the person breathing, place them on their side if appropriate, and remain with them until emergency help arrives. Emergency evaluation is still necessary even when the person appears to improve after naloxone.
Regional One Health — Regional Medical Center
877 Jefferson Avenue, Memphis, TN 38103
Main number: 901-545-7100
For an immediate emergency, call 911 rather than relying on the hospital’s general telephone number.
Call 911 when someone is in immediate danger. For suicide, mental-health, substance-use, or emotional crisis support, call or text 988. Tennessee callers can press 0 to reach a Tennessee crisis counselor. Support is available 24 hours a day.
24-hour crisis line: 901-274-7477 (901-CRISIS-7)
The Memphis Crisis Center provides confidential telephone support. It is not a replacement for 911 during immediate danger.
Shelby County public-health clinics distribute free harm-reduction kits containing naloxone and fentanyl test strips. Confirm current hours, inventory, and pickup procedures through the Shelby County Health Department. Always call 911 after administering naloxone.
Use current directories for Memphis-area A.A., West Tennessee N.A., and SMART Recovery. These independent services support recovery but do not replace individualized care or emergency services.
Admissions is available 24 hours a day to answer questions, review current treatment needs, verify insurance benefits, and explain availability and arrival procedures. Calling does not obligate someone to enter treatment, and the caller does not need to determine the appropriate level of care in advance.
The admissions team will ask about current and recent substance use, withdrawal symptoms, overdose history, medical conditions, mental-health concerns, medications, previous treatment, housing, insurance, and immediate safety needs.
Because Memphis residents must travel across Tennessee to reach Brooks, no one should begin the trip until clinical acceptance, current availability, insurance or payment arrangements, arrival time, medication instructions, and transportation plans have been confirmed directly.
Call Brooks Healing Center at (931) 486-8824.
No. Brooks Healing Center serves Memphis and Shelby County residents from its clinical campus at 1100 Cortner Road in Normandy, Tennessee. Brooks’ PHP housing and sober living are located in Tullahoma.
Traveling may provide separation from an environment where substance use, access, conflict, or instability has repeatedly undermined recovery. Brooks also allows clinically appropriate patients to move from detox into residential treatment and then PHP through a connected continuum. Distance should still be considered alongside clinical fit, safety, insurance, family needs, and discharge planning.
Brooks directly operates medical detox, residential addiction treatment, and clinical PHP at the Normandy campus. PHP housing and sober living are located in Tullahoma. Medication-assisted treatment and dual-diagnosis support may be incorporated when clinically appropriate.
No. Brooks does not directly operate an Intensive Outpatient Program. Any services needed beyond the Brooks continuum are considered privately with the patient as part of individualized continuing-care planning.
Brooks treats adults with opioid-use disorders involving fentanyl, heroin, and prescription opioids. Care may include medical detox, residential treatment, clinical PHP, medication-assisted treatment, relapse-prevention work, and recovery housing when clinically appropriate.
The Shelby County Health Department currently distributes free harm-reduction kits containing naloxone and fentanyl test strips through its Shelby Crossing, Hickory Hill, Cawthon, Southland Mall, and Millington clinic sites. Tennessee Regional Overdose Prevention Specialists also provide naloxone training and distribution. Call 911 during every suspected overdose, even when naloxone has been administered.
Yes. Brooks can review many commercial insurance policies before admission. Actual coverage depends on the individual policy, network status, medical necessity, authorization requirements, deductible, and recommended level of care.
We accept most commercial insurance policies. Fill out the short form below to verify your insurance benefits for treatment.